We'd love to hear from you!
If you have a question about a product or a technical query, you want to chase up an order, you'd like to give us some feedback about a product or service, you have an idea for a new product or just fancy a chat, please get in touch with us in one of the following ways:

By Phone
Our phone lines are open Monday – Friday 9am-5pm, UK time. We are closed Bank Holidays.

For UK enquiries and to place an order, call 01539 797300
If you are calling from outside the UK, call +44 1539 797300

By e-mail
Get in touch by email to info@russandrews.com

We aim to respond to your query within 72 hours. If you have not heard from us by then, please either send another e-mail or call us… very occasionally emails do go missing and we are not intentionally ignoring you!

By post:
If you want to return a product, follow the returns procedure here It’s important to use the address on the Returns Information page and NOT any Freepost address. DO NOT SEND ANY CABLES OR PRODUCTS BY A FREEPOST ADDRESS - THEY MAY NOT ARRIVE AND THEY ARE NOT INSURED!

If you are in the UK and want to write to us, send a letter to our address here:

Russ Andrews Accessories Ltd.
2B Moreland Court
Westmorland Business Park
Shap Road
Kendal
Cumbria
LA9 6NS

If you are based outside the UK, write to us here:
Russ Andrews Accessories Ltd.
2B Moreland Court
Westmorland Business Park
Shap Road
Kendal
Cumbria
LA9 6NS
UK.